Rocco Forte Hotels
At Rocco Forte Hotels, we consider every Team Member as part of our family. We’re always seeking individuals who share our values: intuitive service, sophistication and warmth. If you'd like to be part of our family and help create exceptional experiences for our guests, please browse our current opportunities.
Please select your chosen destination and field from the drop-down menus below to see available careers.
At Rocco Forte Hotels, we’re committed to providing our team members with the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We do this in a number of ways:
All new starters enjoy a two-day induction programme, recently redesigned to include dynamic interactive and visual elements, to learn about Rocco Forte Hotels’ history, culture and the hotel they are joining. As well as meeting their peers, they’ll finish their experience by dining with their new General Manager.
We’re very proud of the outstanding level of service we offer – it’s part of what sets us apart. Our 7-day intensive training programme is tailored for different fields and teaches our team members everything they need to know to achieve and even exceed our standards.
From specific skills, like mixology, to broader topics, such as cultural awareness, service philosophy and behavioural approaches, we make sure every team member regularly gets the training that they need, both in-house and from external trainers. We don’t have a one-size-fits-all approach and we train our team to be the best they can be.
Redeveloped recently based on team feedback, our unique development programme offers future leaders the chance to learn key management skills, how their roles fit into the wider business and the confidence needed to expertly manage people and projects.
It’s important for team members to form bonds with their colleagues as well as develop and hone their skill sets in all areas. We offer the opportunity for team members to cross-train at different properties around Europe, getting an enjoyable insight into each location along the way.
Training needn’t be deskbound, so we’ve developed a bespoke mobile app to help team members set goals, access training content and receive advice from Career Coaches on-the-go. Including an instant messaging system, newsfeed, vacancy updates and instructional videos, our team members find it invaluable.
Discover what our Team Members have to say about working at Rocco Forte Hotels for an insight into how your future with us could look.
“Working at Rocco Forte Hotels feels like being part of a family, and their multidisciplinary approach provides many opportunities.
I’ve been Chef de Rang, Supervisor, Sommelier, Assistant Manager and now I manage the Michelin-starred Number One restaurant at The Balmoral, where our team works with the very best local produce. Our shared love of hospitality creates lasting bonds between us: on Number One’s 20th anniversary, we reunited our previous Head Chefs to cook for our team and regular guests, which was magical. With Mark Donald as our new Head Chef, I’m very excited for the future.”
“Rocco Forte Hotels is different to other companies I’ve worked with—they’re incredibly supportive and really nurture development.
Over my four years at London’s oldest hotel, my career has flourished and I’ve had the chance to travel and work at many locations across the group, too. Today, I’m Front Office Manager at Brown’s, and proud to lead such a great department. Every day, I get the chance to make a difference to our guests by creating distinctive, individual experiences; it’s challenging, rewarding and varied.
Managing Director Stuart Johnson has encouraged me every step of the way, to pursue my passion for hospitality both inside and outside Brown’s. He’s supported me in becoming an advisor to the government for Business Management and Hospitality, a Fellow of the Institute of Hospitality and to get an Acorn Award - I’m very grateful for the support Rocco Forte have given me.”
“Since joining in 2006 as a Receptionist at Villa Kennedy, I’ve felt like part of a family.
I realised working here was different when Sir Rocco noticed I was new and introduced himself. Individuality is something Rocco Forte Hotels really values: everyone is treated as an individual, even by the owner.
I became Head Receptionist after 18 months, gained a Hospitality Management Degree and then experienced different roles, including Assistant Front Office Manager at Hotel Astoria, St. Petersburg. I was promoted to Front Office Manager at Villa Kennedy, where today, I’m Guest Relations Manager. We’re passionate about creating memorable experiences for guests, and given the flexibility to bring in fresh ideas.”
“My role here lets me do what I love: work with people!
I started as Assistant Guest Relations Manager at Verdura Resort in 2010; my first check-in was memorable, as my paperwork flew away during a VIP helicopter landing. The Forte family take an active interest in our career progression. When I needed to move to Rome, I was offered the chance to join Hotel de Russie as a Front Desk Agent. I once checked in Steven Tyler, who performed for me and my colleagues—unforgettable. Today, I’m proud to represent the Hotel de la Ville opening team as Assistant Front Office Manager. Every day is different and every day gives me the opportunity to make people smile.”
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