Rocco Forte Hotels
At Rocco Forte Hotels, we consider every Team Member as part of our family. We’re always seeking individuals who share our values: intuitive service, sophistication and warmth. If you'd like to be part of our family and help create exceptional experiences for our guests, please browse our current opportunities.
Please select your chosen destination and field from the drop-down menus below to see available careers.
At Rocco Forte Hotels, we’re committed to providing our team members with the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers. We do this in a number of ways:
All new starters enjoy a two-day induction programme, recently redesigned to include dynamic interactive and visual elements, to learn about Rocco Forte Hotels’ history, culture and the hotel they are joining. As well as meeting their peers, they’ll finish their experience by dining with their new General Manager.
We’re very proud of the outstanding level of service we offer – it’s part of what sets us apart. Our 7-day intensive training programme is tailored for different fields and teaches our team members everything they need to know to achieve and even exceed our standards.
From specific skills, like mixology, to broader topics, such as cultural awareness, service philosophy and behavioural approaches, we make sure every team member regularly gets the training that they need, both in-house and from external trainers. We don’t have a one-size-fits-all approach and we train our team to be the best they can be.
Redeveloped recently based on team feedback, our unique development programme offers future leaders the chance to learn key management skills, how their roles fit into the wider business and the confidence needed to expertly manage people and projects.
It’s important for team members to form bonds with their colleagues as well as develop and hone their skill sets in all areas. We offer the opportunity for team members to cross-train at different properties around Europe, getting an enjoyable insight into each location along the way.
Training needn’t be deskbound, so we’ve developed a bespoke mobile app to help team members set goals, access training content and receive advice from Career Coaches on-the-go. Including an instant messaging system, newsfeed, vacancy updates and instructional videos, our team members find it invaluable.
Discover what our Team Members have to say about working at Rocco Forte Hotels for an insight into how your future with us could look.
I joined Rocco Forte Hotels in 2006. After a year and a half I was promoted to Head Receptionist and received the opportunity to be on the opening task force for the then Rocco Forte hotel in Prague- The Augustine. I then completed my Hospitality Management Degree, and following this became Assistant Front Office Manager at the Astoria and Angleterre in St. Petersburg in Russia. I was then promoted to Front Office Manager at Villa Kennedy in Germany, where I’m still working today in the position of Guest Relations Manager.
My experience in Rocco Forte Hotels started back in 2010 as Assistant Guest Relation Manager for the Verdura Resort. I then moved to Rome for personal reasons and I had the chance to join the Hotel Russie Team, in 2011. I started as a Front Desk Agent and I got more and more responsibilities. I was also chosen to be Departmental Trainer, opportunity that was much appreciated. I am extremely proud now to be part of the Opening Team of Hotel De La Ville where I have been appointed Assistant Front Office Manager. I am sure there will be more to come!
I joined Brown’s Hotel as a Commis Waiter in the English Tea Room before progressing to an In Room Dining Waiter. In In Room Dining I saw an opportunity to push myself and when I took on the In Room Dining coordinator role, I started to learn a lot more about how the department operates. With the support and guidance of my Manager I was promoted to In Room Dining Supervisor in 2018, which is an achievement I am very proud of. I am also currently completing the Forte Future Leaders training program which is improving my management & financial skills and helping me develop even further.
I first started with Rocco Forte Hotels in 2005 at The Savoy Hotel, Florence as a Kitchen Porter. I then moved to Brown’s Hotel, London in 2017 as a Housekeeping Porter. In 2018 I was given the opportunity to join the Engineering department as I have a degree in Engineering and have always been dedicated to this field of work. I have now been with The Rocco Forte Hotel Family for 14 years and I am very happy, content and satisfied with my development and progress throughout the Rocco Forte Hotel Group. I wish to continue my career within this Family run group.
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